1.1 – MyCOMET means the online member portal utilised to register and access the payment gateway.
1.2 – Online Shop means the official online retailer for Cambridge FC.
1.3 – Paymark means the payment gateway used to make payment for products and services via MyCOMET.
1.4 – Analyticom – means Analyticom, the official national registration system provider for Cambridge FC, WaiBOP Football and NZ Football, and provider of MyCOMET.
1.6 – Event means any non-subscription based activity.
1.7 – Fees means the costs and/or additional fees which may be payable for the use of Payment Services.
1.8 – Online EFTPOS refers to the method of payment directly from a mobile banking app.
1.9 – Payment Services means MyCOMET, Paymark, and the Online Shop.
2.1 – Cambridge FC reserves the right to accept payment through the following means, including Credit / Debit card; Online EFTPOS (ASB and Cooperative Bank customers only); Cheque; Direct debit into Cambridge FC’s bank account; PayPal; Payment Express; Account2Account.
2.2 – All credit/debit card, PayPal, Payment Express, and Account2Account purchases made through the Online Shop be clearly identified as being from the Online Shop on your statements.
2.3 – Cambridge FC is a New Zealand based organisation, with all transactions in New Zealand Dollars (NZD), unless explicitly outlined prior and/or at point of purchase. All fees are in NZD and are inclusive of tax unless explicitly outlined at point of purchase.
2.4 – We may charge a Fee as advertised via Payment Services for their use.
3. Use of Payment Services
3.1 – You agree to not use MyCOMET for any improper, injurious, offensive or unlawful purpose.
3.2 – You will pay all Fees payable for the Payment Services at the time of online transaction by credit credit or Online EFTPOS. We reserve the right to amend any Fees from time to time, and to adjust any Fees recorded on the Payment Services if the price recorded is incorrect.
3.3 – If you are using a credit card, you represent and warrant that the credit card is issued in your name and that you shall pay to the credit card issuer all Fees incurred through the use of Payment Services. These charges may include card tokenisation and/or transaction fees.
3.4 – Upon commencing a transaction through MyCOMET you will be presented with a confirmation screen verifying the transaction details you wish to process. It is your responsibility to verify that all transaction information and other details are correct. We shall have no liability for transactions which are incorrect as a result of inaccurate data entry in the course of providing Payment Services or for loss of data or information caused by factors outside of our control.
4. Refunds Policy
4.1 – Refunds are at the sole discretion of Cambridge FC. Any requests for refunds will require the authorisation of the club chair or a delegated financial officer of Cambridge FC. If your refund request is accepted, the refund will be transferred back to the originating credit card, nominated account, or held to your credit against future invoices. No cash refunds will be given. In the case the Online Shop, this shall be dealt with in accordance to the Online Shop refund policy.
4.2 – In the case of overpayment, a refund will only be provided when it has been proven that there has been an overpayment or where we are obliged to provide a refund by law. When applying for a refund you must provide us with proof of the overpayment or provide reasons why the refund should be made.
4,3 – The club reserves the right to charge a $10 administration fee for transacting a refund, whether in whole or in part of the sum requested.
5. Shipping & Delivery Policy
5.1 – All merchandise deliveries are managed in accordance with the Online Shop Terms and Conditions.
6.1 – SSL protocol (2048-bit) is used to encrypt all data transferred over the network. However, you acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send through MyCOMET (including credit card information) may be read or intercepted by others, even where MyCOMET, Paymark, and/or the Online Shop is stated as being secure. Neither we, Paymark, or the Online Shop shall have any liability for the interception or ‘hacking’ of data through the any of the aforementioned services by unauthorised third parties.
7. Limitation of Liability
7.1 – We accept no liability or responsiblity for the refusal or reversal of payments which are matters between you and your credit card provider.
7.2 – We cannot warrant that the E-Commerce Process, and/or your use of our E-Commerce Services will be faultless, immediate, continuous, and virus free, nor that information provided through the E-Commerce Process will be complete, accurate or up to date. We will endeavour, however, to ensure the E-Commerce Services are available at all times, subject to maintenance.